Privacy Policy
Last Updated: January 2026
1. Introduction
ZELO LIVE BOUTIQUE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
Personal Information:
- Name and contact information (phone, email, address)
- Billing and shipping addresses
- Payment information (processed securely through payment gateways)
- Order history and preferences
Automatically Collected:
- IP address and browser type
- Device information
- Website usage data and browsing patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and tracking information
- Communicate about products, promotions, and updates (with your consent)
- Improve our website and customer service
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only with:
- Courier Services: To deliver your orders (PostEx, TCS, Leopards, etc.)
- Payment Processors: To process transactions securely
- Service Providers: Who assist in website operations
- Legal Authorities: When required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure database storage with restricted access
- Regular security audits and updates
- No storage of complete credit card information
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Contact Us
If you have questions about this Privacy Policy, please contact us: