Terms & Conditions
Last Updated: January 2026
1. Agreement to Terms
By accessing and using the ZELO LIVE BOUTIQUE website, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Product Information
- All products are subject to availability
- We reserve the right to limit quantities and discontinue products
- Product colors may vary slightly from images due to screen settings
- Leftover suits are sold as-is with possible minor imperfections
- We strive for accuracy but do not guarantee error-free information
3. Orders and Payment
Order Acceptance:
- We reserve the right to refuse or cancel any order
- Orders subject to product availability
- We will notify you if items are out of stock
Payment Terms:
- Prices are in Pakistani Rupees (PKR)
- Payment must be made in full before dispatch (for prepaid orders)
- COD available for eligible areas
- We use secure payment gateways for all transactions
4. Shipping and Delivery
- Delivery times are estimates and not guaranteed
- We are not responsible for courier delays
- Risk of loss passes to you upon delivery to courier
- Ensure accurate shipping information is provided
- Additional charges may apply for remote areas
5. Returns and Exchanges
All returns and exchanges are subject to our Returns & Exchanges Policy. Please review that policy for detailed terms and conditions.
6. User Responsibilities
- Provide accurate and complete information
- Maintain confidentiality of your account
- Notify us immediately of unauthorized use
- Use the website only for lawful purposes
- Not reproduce or misuse website content
7. Limitation of Liability
- We are not liable for indirect or consequential damages
- Maximum liability limited to the purchase price
- Not responsible for courier service failures
- Not liable for website downtime or technical issues
8. Intellectual Property
All website content, including text, graphics, logos, and images, is the property of ZELO LIVE BOUTIQUE and protected by copyright laws. Unauthorized use is prohibited.
9. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of modified terms.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of courts in Pakistan.